I have driven two hours to use this dealership on two different occasions. It has been a wonderful experience both times there's snack bar massage chairs and lounge are top notch. Their employees are welcoming and always very professional. Angel my service advisor has kept me informed every step of the way and his follow-up is amazing
The repair team is fantastic. My rep handled all my needs at the highest level. Fantastic
Excellent experience provided by the service team. Took care of my oil change, inspection, and recalls. Trusted. Will return in the future.
This was my first visit for service at Towbin Fiat. I will continue to use their facilities. The service advisor was Cheyenne Thompson, who was friendly and knowledgeable. All employees were professional and courteous. The waiting area was clean and comfortable.
Service is always wonderful! Employees are pleasant and very helpful. I always feel that they truly care about their customers. Been a customer since July, 2014, and I’ve always been treated well, and my car gets serviced just as well. Always appreciate the complimentary car wash. Thank you!🙏🏼
Great experience!! Was a smooth, hassle free purchase! The sales man had a great personality. We also enjoyed the massage chairs!
Service staff stayed in good communication about my car and professional from start to finish
I had a great experience! The service representatives were kind and efficient! JC and Angel helped resolve my requests in an easy and professional manner.
Cheyenne, was very pleasant knowledgeable, and very sweet. I enjoyed working with her. She Offered me the snacks some cold water, and walked me to my car. Cheyenne needs a raise!
It was easy to make an appointment and the staff was very nice. I loved that they provided a Lyft ride so I could go shopping while I waited
Very professional and friendly…the service staff Cheyenne Thompson took care of the problem on hand. Will definitely recommend to my friends and family.
I’ve really been disappointed in the past with this dealership, however, even though they moved to Henderson and it’s really inconvenient (from my location) the service has improved 100%. I am so grateful that Angel was assigned to me he kept me up-to-date and in the loop the entire time they had my car.
First time at the Auto Mall since Fiat moved it was spacious clean and friendly
Worth the 600 mile drive every time! This will be the third Alfa I purchase from Towbin with the help of Vanessa Rau. She just makes it so hard to say no and never fails to impress and put the little cherry on top of every deal, every time! If it’s doable, she’ll get it for you. So don’t be afraid to ask!
I had a pleasant experience. I was done in less time than expected - professional and courteous service
Fast service and friendly customer service, kudos to Kenny. He was friendly, knowledgeable, and patient. Explained everything in detail.
Very clean and safe place with a lot of conveniences for customers. The 3D message chair is a great bonus in addition to the coffee machine and unlimited supply of bottle water.
Jean Carlos super professional and personalized for ever situation..great assets for company..over all great job to Everyone..
I have purchased 3 vehicles from the dealer. I’m happy with the customer service and their staff. Amazing job. Friendly staff. Keep up the good work.
Thank you for your great and professional service. Cheyanne was great in the service department
Super Service. Very professional. Very pleased with the timing service and excellent work preformed…..Great location!!!
Cheyenne Thompson was very helpful our car needed a oil change we had a 11:00 appointment we were in and out in a timely manner
My service man is the best Angel is always helpful and friendly one of the main reasons I alway use fiat service department
Great service team they took care of my car's needs my car was in excellent hands Thanks
Great service the guys are always super nice and helpful every time I come in!
My visit to Towbin FIAT was a great one. I was given great service with a friendly smile. I was also provided with a Lyft service to and from my home which I appreciated. I look forward to future services from this wonderful staff. I would recommend all my family and friends to purchase from Towbin Fiat. Thanks again!
They did everything by text to save me so much time sitting in the dealer. They worked extra hard to be sure I was able to get the car I wanted. I rate them a 10 star for the friendliness of the sales team and finance department.
Amazing customer service, fast and precise. Danny was professional, honest and trustworthy, he make me feel like part of the Alfa Romeo Fiat family.
Great customer service. They get you in and they get you out quickly with zero hastle.
Very happy with my oil change service My advisor Angel was friendly and professional. Will return again for service…
Kenneth is Awesome!!! I showed up on time and they were ready for my car.. The car drives great and once again,”Kenneth is Awesome!”
Quick, easy and receptive staff. Staff was very attentive and kept in constant contact via text/phone.
Shawn provided the best, far above and beyond customer service. Everyone did a great job!
Angel Ortega was great! Very courteous and professional. The service here always delivers amazing results. Thank you.
Great experience Nathan is the best salesman ever to sell cars and Jennifer the best finance manager is the history of cars
Wonderful service, straightforward and easy to understand what is going on with my car. Angel, the gentleman who helped me, was so patient, great respectful energy and efficient service too. The waiting area is very comfortable and the other guys in the shop working alongside Angel are funny and so pleasant-they (especially this one particularly guy who has an inside-corner desk and is a husky tall guy, very funny) that neighborhood garage feel.
The service department was very courteous and efficient. My car was well taken care of.
Very pleased this time. Ken answered all my questions or found some to answer them. I was in and out relatively fast
Excellent Service Angel was great and very professional! He explained everything that was done to my car.
Service staff made sure all my requirements were met and made sure the proper service was performed properly
Brian is very helpful, patience and great salesperson. We really appreciate for his hard work so our son got his very first new lovely vehicle.
Amazing service at the service department! They always take excellent care of me and provide 5 star service at every step.
Detailed and honest as well as patient with questions I Asked about my vehicle so great job
Kenny is excellent to work with. We want him on our Stelvio every time. He’s the best.
The dealership was very clean and worked efficiently to make sure that my car was taken care of. Everyone was really nice and kind.
Kenny was thorough and helpful. I know he did his best to get all the work done as described. Good job to him and the maintenance crew.
Outstanding Customer Service, well informed, great communication, special thank you to both Sean and Angel Ortega in the service department.
Check in was easy. Service advisor great! Everything went smooth and was very convenient. Check in advisors should be indoors
Navid, Jennifer and Team are the consummate professionals, no “hemming and hah-ing” just getting the job done! This is the place to go when you’re seriously ready to “BUY”!
Very good service, efficient and easy to book online. Angel my service guy is great.
Great service took care even of my tires the waiting was very long as they performed a recall without telling me
I hate shopping at dealerships that are all about numbers, and are pushy, you either like the car or you don’t, that’s my logic. I was please to had had Vanessa as my sales person, not pushy, showed me the features of the car, this being my first Alfa I had a lot of questions, and was impressed at how knowledgeable and kind she was when answering my questions. Coming from a Tesla (which I am still keeping) to an Alfa is quite a day and night experience, the Alfa is a joy to drive, I wish they ...
Angel is always so helpful, kind, and able to answer any questions i may have. I wont take my car to be serviced anywhere else but here. Thank you for the great service!
My first time service is pretty good ! I’m so grateful to Mr. Angel Ortega .
I love this dealership. My best car buying experience. Just wish they didn't move so far out. Never a problem
Found my car there and with the help of everyone in sales I got my car, thank you so much!
Towbin Fiat always gives 100 percent amazing service! I go out of my way to get all my services done at the dealership because of the excellent service they provide. They have massage chairs in the waiting room! Its AWESOME!
My experience was perfect and everything was made on time. I also appreciate that my representative take time to update me on my car.
Angel was very polite and helpful. He took care of my car needs and came back to explain a recall that my Fiat has. He’s very professional and deserves to be recognized for his excellent service.
The staff is very friendly and welcoming as we weren't sure what vehicle best suited our lifestyle and economic concerns. They were very helpful and professional from beginning to end.
Vanessa is amazing! Very knowledgeable about cars! Would love to work with her again for when my girlfriend is ready to buy a new car
Worked with Angel. Very good experience. Friendly, courteous and attentive. I also took advantage of a deal on oil changes.
Best car buying experience of my life. Jeremy and Daniel were awesome! No pressure tactics whatsoever! They seemed as concerned with me getting the deal I wanted as they were with making a sale. I can’t say enough good about the entire experience! And the Alfa Romeo Stelvio I leased is truly one of the best vehicles I have ever driven!
My name is Rhonda, Vanessa is absolutely wonderful, she really knows everything about her cars 🚘 and she is so pleasant to with with. We tell everyone about her.
I was unsure about the Fiat Brand, back in 2017 when I went into the dealership, I had horrible credit and didn’t think I’d be able to get a used car let alone a new car but my sales person Vanessa worked with me and got me into a 500 pop, all my services have been amazing and quick. Fast forward to last week I have better credit but I still didn’t think I would be able to get into a newer car and Vanessa was able to get me into an a brand new 500x, and I love ...
Although it took 3 hours to get an oil change and tire rotation I did receive a nice apology for the time delay. They also rotated my tires for free.
This place is amazing. Unlike the other dealership, my sales agent Jose and the manager Joe was so easy to work with, they made my car shopping experience hassle-free and stress-free. Always there for questions and offer to help. They are genuine and are here to find us the best value.
I have bought approximately 12 cars in the last 6 years and almost always have to argue and haggle back and forth. Today was different; i went in and always know my nuber where i want a deal to be and it was extremely quick and painless. I hate to feel pressured and when I do, I almost always tell them to get bent and leave. It was a good experience and I actually love driving the little 500 pop.
If you want to get a fair deal and work with a professionally-run dealership, stop by Towbin FIAT/Alfa Romeo! Everyone from our top-notch product specialist (Vanessa) to the sales manager (Bill) to the financing specialist (Alexa) treated us like real people, not a meal ticket or paycheck. They dealt honestly with us, knew much more than we expected about the product lines, were easy going, not pushy at all and just genuinely honorable people to work with. A lot of what you get from car dealerships these days is ONLY what YOU put into the transaction, but not at ...
Vanessa, Ozzy, and Christina were great when I went to purchase my new car. I didn't feel pressured or rushed, and the staff was very professional. They made sure that I was happy with everything at the end of the day. I highly recommend this dealership, I love my new car!!!!
Ozzy angry Greg worked magic. We went in to " look" at a $5000 price car. Walked away with a brand new Fiat. With payments that should have been unrealistic. He pulled off!!! Very impressed! Thank you Ozzy
My experience at Towbin Alfa / Romeo was amazing. Jason was extremely friendly and walked me through the entire buying process. This store has the best price that I could find. He was very professional and explained everything to me. His staff was also very friendly. I am happy to be part of the Towbin family. And I got to sign my name to the wall and bang the gong. So happy with my experience and I would recommend this dealership to anyone!
Our sales person, Isaiah Modest was fantastic and helpful. We highly recommend using him if you go to this dealer. He made sure that it was a quick process and made us feel welcomed.
At the time we purchased our 2016 Fiat 500X, Things could not have gone better. Michael Aguiluz was polite, considerate and very attentive to the things that we had said were important to my wife and me. Michael made us feel comfortable and IMPORTANT. WE left with a RED 2016 Fiat 500X. Just what my wife wanted! Last words after he thanked us, were, "If you guys need anything...anything at all, CALL me FIRST. I mean it". Fast forward 6 months later, service problems. Living in Las Vegas, summer is hot. on a day the temperature reached 116 degrees Check Engine ...
Gina is great. Very nice, very helpful and we felt she was very honest and up front. She went above and beyond to get my niece the best deal she could on her first new car so that she would be able to afford the payments. My niece loves her new car and we are so happy that she now has a safe and reliable vehicle. Vanessa was great she walked my niece through the whole car buying experience and made sure that she understood everything she was signing and what she was getting. These two ladies will make your ...
I had a very pleasant experience here buying my Alfa Romeo Giulia. All staff at the dealership were very courteous, attentive, and helpful answering all my questions and getting me on my way quickly with my new car. In particular, sales manager Michael was outstanding and very customer oriented. Even today I can text him with any questions I have and I get an immediate response. Quite a difference from certain German car dealerships once they have your money, believe me!
Sica Jones is literally the definition of excellent customer service. I have had terrible experiences twice at Fiat, but because Sica is there to handle everything that comes her way in a professional manner I will return always as long as she is there.
This is the best car buying experience I have ever had. I received an honest price for my trade and the very beast deal for my new 124 Spider. I have purchased from Fiat from Van Nuys in the past and received neither the respect nor honesty that Towbin Fiat gave me.
A Mocha Easy color fully loaded vehicle with so many buyer benefits most car buyers never experience. A great friendly attentive sales person and the best helpful caring finance manager in the USA. They acted as if they had known me all my life. I was treated like family. Luv how my car handles, a very tight smooth ride. Starts up without me using a key! Get yours today at: Tobin Fiat of Las Vegas or hate yourself later for not buying from them.
I first went in April to see about purchasing a car I had found on the internet. I was not approved and left without a vehicle that day. Michael told me to stay in touch and that he would help me find a vehicle that would fit my budget (credit challenged) in the near future. In a matter of 2 months, he got me a pre-approval and luckily a better model car than the one I originally came in for!!! He is the best and the dealership is top-notch!!! Very professional without the hassle!!!
Earlier this month I found myself car shopping. I had a lease that was ending on a car that I barely liked, so it was important to me that I love my next car. I drove by FIAT on a whim and a referral from a coworker. I spotted a light blue FIAT 500 from across the lot, and it was absolutely love at first sight. Michael assisted me with the purchase. He took me on a test drive, helped me set up the beats sound system so that it worked with my phone's bluetooth, and made sure that my ...
Vanessa was amazing to work with, in fact the whole team really worked hard for us to come to an agreement. At no point did I feel pressured or was made to feel trapped to purchase the car, which I love! It felt like dealing with family instead of a cold and frustraiting transaction. I've never watched a dealership take such pride in their product and their clients. I won't go anywhere else to purchase in the future!
I'm happy i chose Towbin Fiat. All the staff made us feel appreciated and comfortable. Thanks to Vanessa Rau & Joel Lyons. We came here on a recommendation, George Nesmith, he was right. Say hi to Robert. He sold a Fiat to my daughter!
I was a first time buyer, so I was a bit nervous, but the staff made me comfortable throught out the process. I love the car I purchased, so it made the experience even better!
Michael I love how you handle everything from the time I walk thru the doors at the dealer ship very very professional the smile and happiness you put on my face is unspeakably. I whish it was more guys like you. You're one in a million I like to thank you for all you have done.as for the financial staff you ate very very good at your job thank you so very much and over all staff at the dealership they are very professional and each and everyone of you deserve 5 v stars when they say we treat ...
I had a Fantastic experience with Fiat, my sales person was Sica but everyone was pretty much involved. I hadnt owned a car in over 9 years and was so excited to go shopping for one,I fell in love with the Fiats, noticed one for sale in my favorite color and in low miles. When I went to check it out,I had a bad feeling and decided to wait until later that day. When I went back to this other dealer the car sold, I wanted to purchase that day.... decided to check out Towbin Fiat.. so happy I ...
Went in for service on my 2013 Pop and ended up trading it in for a 2016 500x! Kyra approached me in the service waiting room and asked if I would be interested in an upgrade and Jerrell (spelling) the manager joined the conversation and said he would make sure I got the best deal. I usually do my research before buying a new car, but didn't have the chance to before this happened. They managed to get me a much lower interest rate on a new loan, even though I owed more than it was worth. I was very excited ...
Vanessa was great. Made sure we had time to drive our new cars to get a good feel for what we chose. She offered me a great car with lots of features for a great price.
I shopped around for a couple of different cars (thinking I could not afford FIAT) Once I found a decent used car in the inventory I went to go secure it. Sadly, I was not approved. Sica and Michael did everything they could for me. They tought me a few tips and tricks, and I walked away with a brand new FIAT 500 that I could afford! Trust me I am a nervous wreck when I make a huge decision like this, But these two put me completely at ease. Because it IS about the service here, Not the sale. And ...
Sales and service department staff here are amazing. My family has purchased a total of 8 cars from this dealership. Sica Jones is very helpful and very respectful as is Julio and the rest of the staff.