Although it took 3 hours to get an oil change and tire rotation I did receive a nice apology for the time delay. They also rotated my tires for free.
This place is amazing. Unlike the other dealership, my sales agent Jose and the manager Joe was so easy to work with, they made my car shopping experience hassle-free and stress-free. Always there for questions and offer to help. They are genuine and are here to find us the best value.
I have bought approximately 12 cars in the last 6 years and almost always have to argue and haggle back and forth. Today was different; i went in and always know my nuber where i want a deal to be and it was extremely quick and painless. I hate to feel pressured and when I do, I almost always tell them to get bent and leave. It was a good experience and I actually love driving the little 500 pop.
If you want to get a fair deal and work with a professionally-run dealership, stop by Towbin FIAT/Alfa Romeo! Everyone from our top-notch product specialist (Vanessa) to the sales manager (Bill) to the financing specialist (Alexa) treated us like real people, not a meal ticket or paycheck. They dealt honestly with us, knew much more than we expected about the product lines, were easy going, not pushy at all and just genuinely honorable people to work with. A lot of what you get from car dealerships these days is ONLY what YOU put into the transaction, but not at ...
Vanessa, Ozzy, and Christina were great when I went to purchase my new car. I didn't feel pressured or rushed, and the staff was very professional. They made sure that I was happy with everything at the end of the day. I highly recommend this dealership, I love my new car!!!!
Ozzy angry Greg worked magic. We went in to " look" at a $5000 price car. Walked away with a brand new Fiat. With payments that should have been unrealistic. He pulled off!!! Very impressed! Thank you Ozzy
My experience at Towbin Alfa / Romeo was amazing. Jason was extremely friendly and walked me through the entire buying process. This store has the best price that I could find. He was very professional and explained everything to me. His staff was also very friendly. I am happy to be part of the Towbin family. And I got to sign my name to the wall and bang the gong. So happy with my experience and I would recommend this dealership to anyone!
Our sales person, Isaiah Modest was fantastic and helpful. We highly recommend using him if you go to this dealer. He made sure that it was a quick process and made us feel welcomed.
At the time we purchased our 2016 Fiat 500X, Things could not have gone better. Michael Aguiluz was polite, considerate and very attentive to the things that we had said were important to my wife and me. Michael made us feel comfortable and IMPORTANT. WE left with a RED 2016 Fiat 500X. Just what my wife wanted! Last words after he thanked us, were, "If you guys need anything...anything at all, CALL me FIRST. I mean it". Fast forward 6 months later, service problems. Living in Las Vegas, summer is hot. on a day the temperature reached 116 degrees Check Engine ...
Gina is great. Very nice, very helpful and we felt she was very honest and up front. She went above and beyond to get my niece the best deal she could on her first new car so that she would be able to afford the payments. My niece loves her new car and we are so happy that she now has a safe and reliable vehicle. Vanessa was great she walked my niece through the whole car buying experience and made sure that she understood everything she was signing and what she was getting. These two ladies will make your ...
I had a very pleasant experience here buying my Alfa Romeo Giulia. All staff at the dealership were very courteous, attentive, and helpful answering all my questions and getting me on my way quickly with my new car. In particular, sales manager Michael was outstanding and very customer oriented. Even today I can text him with any questions I have and I get an immediate response. Quite a difference from certain German car dealerships once they have your money, believe me!
Sica Jones is literally the definition of excellent customer service. I have had terrible experiences twice at Fiat, but because Sica is there to handle everything that comes her way in a professional manner I will return always as long as she is there.
This is the best car buying experience I have ever had. I received an honest price for my trade and the very beast deal for my new 124 Spider. I have purchased from Fiat from Van Nuys in the past and received neither the respect nor honesty that Towbin Fiat gave me.
A Mocha Easy color fully loaded vehicle with so many buyer benefits most car buyers never experience. A great friendly attentive sales person and the best helpful caring finance manager in the USA. They acted as if they had known me all my life. I was treated like family. Luv how my car handles, a very tight smooth ride. Starts up without me using a key! Get yours today at: Tobin Fiat of Las Vegas or hate yourself later for not buying from them.
I first went in April to see about purchasing a car I had found on the internet. I was not approved and left without a vehicle that day. Michael told me to stay in touch and that he would help me find a vehicle that would fit my budget (credit challenged) in the near future. In a matter of 2 months, he got me a pre-approval and luckily a better model car than the one I originally came in for!!! He is the best and the dealership is top-notch!!! Very professional without the hassle!!!
Earlier this month I found myself car shopping. I had a lease that was ending on a car that I barely liked, so it was important to me that I love my next car. I drove by FIAT on a whim and a referral from a coworker. I spotted a light blue FIAT 500 from across the lot, and it was absolutely love at first sight. Michael assisted me with the purchase. He took me on a test drive, helped me set up the beats sound system so that it worked with my phone's bluetooth, and made sure that my ...
Vanessa was amazing to work with, in fact the whole team really worked hard for us to come to an agreement. At no point did I feel pressured or was made to feel trapped to purchase the car, which I love! It felt like dealing with family instead of a cold and frustraiting transaction. I've never watched a dealership take such pride in their product and their clients. I won't go anywhere else to purchase in the future!
I'm happy i chose Towbin Fiat. All the staff made us feel appreciated and comfortable. Thanks to Vanessa Rau & Joel Lyons. We came here on a recommendation, George Nesmith, he was right. Say hi to Robert. He sold a Fiat to my daughter!
I was a first time buyer, so I was a bit nervous, but the staff made me comfortable throught out the process. I love the car I purchased, so it made the experience even better!
Michael I love how you handle everything from the time I walk thru the doors at the dealer ship very very professional the smile and happiness you put on my face is unspeakably. I whish it was more guys like you. You're one in a million I like to thank you for all you have done.as for the financial staff you ate very very good at your job thank you so very much and over all staff at the dealership they are very professional and each and everyone of you deserve 5 v stars when they say we treat ...
I had a Fantastic experience with Fiat, my sales person was Sica but everyone was pretty much involved. I hadnt owned a car in over 9 years and was so excited to go shopping for one,I fell in love with the Fiats, noticed one for sale in my favorite color and in low miles. When I went to check it out,I had a bad feeling and decided to wait until later that day. When I went back to this other dealer the car sold, I wanted to purchase that day.... decided to check out Towbin Fiat.. so happy I ...
Went in for service on my 2013 Pop and ended up trading it in for a 2016 500x! Kyra approached me in the service waiting room and asked if I would be interested in an upgrade and Jerrell (spelling) the manager joined the conversation and said he would make sure I got the best deal. I usually do my research before buying a new car, but didn't have the chance to before this happened. They managed to get me a much lower interest rate on a new loan, even though I owed more than it was worth. I was very excited ...
Vanessa was great. Made sure we had time to drive our new cars to get a good feel for what we chose. She offered me a great car with lots of features for a great price.
I shopped around for a couple of different cars (thinking I could not afford FIAT) Once I found a decent used car in the inventory I went to go secure it. Sadly, I was not approved. Sica and Michael did everything they could for me. They tought me a few tips and tricks, and I walked away with a brand new FIAT 500 that I could afford! Trust me I am a nervous wreck when I make a huge decision like this, But these two put me completely at ease. Because it IS about the service here, Not the sale. And ...
Sales and service department staff here are amazing. My family has purchased a total of 8 cars from this dealership. Sica Jones is very helpful and very respectful as is Julio and the rest of the staff.
I went in for an oil change on my 2012 fiat pop and walked out with a 2015 Fiat 500L! Kyra approached me in the waiting room and asked if I was interested in trading my car in??? I said no but she presented me with a deal I couldn't refuse. They are a great dealership to deal with they could not do enough for me. Kyra you get a "10" I had no intention of buying a new car anytime in the near future but she changed my mind and I love my new car!!!
I hate usually anything associated with cars other than the driving experience, so when my lease was up on my fiat I was dreading it. I even talked my mom in to coming with me to ease the pain of going. But when I arrived at Towbin I felt very welcome. I was lucky enough to receive Robert Nichols as a salesman. He was sweet, honest, and EXTREMELY patient. He even took us for frozen yogurt while I was trying to make a decision. I felt like he was only there to help me not for the commission, I got ...
I was in the market for a used vehicle and called Kyra from Towbin's Internet Sales. She informed me that she had the perfect car for me, and she was absolutely right. Kyra was a no nonsense salesperson and I really appreciated that. She came to my office with the car and it was just what I was looking for. We went back to the dealership and in no time the deal was done and I was on my way. Towbin really knows how to treat it's customers and I will recommend them to all my business associates ...
I was pre-qualified online before I even went in. I dealt with Edmundo Martinez and he couldn't be more helpful. He went above and beyond to make sure that I was happy with my purchase. I went with an Abarth Cabrio and I love it. Driving to and from work is now fun!
I bought my first car here back in August of 2015 and I absolutely love my Fiat 500. Robert is the one who helped me through the whole process. Thank you so much!!
We just passed by with no purpose, just to look-see. We were introduced to Mike Aguiluz and our day started rolling. Mike explained to us and in detail, gave us the pros and cons of the 2 Fiat models that we were interested. We like them both but we got the 2016 Fiat 500X because when we did a test drive, it was smooth, and just wonderful to be in it. Thank you, Mike for your help in getting this slick car. This car will surely stay with us a long time. The price is also affordable.
Love love love Vanessa! Fun outgoing knowledgeable non pushy salesperson. Loved her so much and working with her we bought for car from her waiting to buy card number 5! If you want someone who really believes in the product go to Vanessa she's awesome! Vanessa we love you, zippy doo dah lizard and Archies exclamation exclamation aka Renee Chris and Morgan, yeah we love our Fiats!!!
My first time buying a car they worked with me Vanessa Rau was awesome. I also go in their a lot for oil changes because I work out of my car (driver) and the service is excellent.
I was in a the market for a new vehicle and found good reviews on the Fiat. Priced good and easy on gas! I put in a credit app online around 7:30 on a Friday night at FiatofLasVegas.com and Vanessa called me minutes after. She said I was pre-approved and scheduled me an appointment for Saturday morning. When I arrived Saturday morning, I was greeted by her awesome customer service and a great smile. She showed me the last remaining Fiat 500 Sports on the lot. She was very knowledgeable with her product and answered all my questions without hesitation. After ...
My wife and I purchased a Fiat 500 pop here in October from Robert, and I'm happy to report that there have been 0 issues with it since. We've since taken it on several road trips, and pull an awesome 40mpg highway average out of it. Robert was very helpful in helping us pick out a model, and was very patient with our test drives and requests. We wanted to be certain that we were choosing the right car, and we definitely did, from the right dealership as well. We will be purchasing another one when our other car has ...
First and foremost if you go to fiat of las vegas (towbin fiat) look for Vanessa (they are ALL FANTASTIC) Vanessa helped us out. She asked what we were looking for and she worked with us. Wasn't pushy,she actually listened to our needs and never went off track. Within a few hours I was driving with my family in our 500L. From Vanessa to their finance department, it was an all around perfect experience. Highly recommend going there. My son is in need of a newer car and I know we will pay Vanessa a visit.
Robert was very helpful and very good at keeping my family happy. The car was fantastic and we had a wonderful experience thanks to him!
Michael was my sales associate. He offered us great customer service and had a lot of knowledge about the FIAT 500X. I purchased a FIAT 500X and I am very happy with my purchase. Michael went above and beyond to make sure we were happy with our purchase. I would suggest Michael and this dealership to anyone making a new car purchase. Thank you for a great car buying experience!
Sica did her best to sell me a Ram today. Unfortunately it didn't work out but instead of saying our goodbyes, she dug into her own personal time and looked into alternative options for me even though it didn't benefit her at all. Sica is the representation of what customer service should be everywhere. Thank you so much for leading me to find my new Ram at a brother dealer. If you truly want a solid car buying experience attached with the utmost honesty, see Sica. Thanks again. John S.
Jerrell was very responsive and helped to satisfy our needs. Thank you very much for taking your customer concerns seriously and professionally. Greatly appreciated! Thanks!
I have owned my Fiat Pop 500 for a year and a half. Every time I bring my Fiat in for service the service department is always so helpful. Greg, Gary and Efran provide prompt and friendly customer service. I feel like I drive a Mercedes Benz! Thanks guys for always making me feel like a VIP and doing a great job! Trish Mellon
I just came in to look at a Fiat and then I met Michael. He is a very sweet, nice young man. He was very helpful, although I still wasn't planning on buying a car that day. Michael worked with me and made me a great deal,, so I couldn't resist. He made the car buying experience so easy and pleasant and that's hard to do.. I love my Fiat, thank you Michael.
Our recent purchase experience was surprisingly good and to be honest...refreshing. I've purchased a lot of vehicles in recent years and I must say this was one of my better buying experiences. Mike and Jim went above and beyond to make it work for us so we ended up buying two Fiats!
The staff of Towbin Fiat as well as Towbin Centinnal Prestige Dodge Chrysler were the MOST professional, understanding, knowledgeable people in the business in the city of Las Vegas that I have ever dealt with. Everyone from Mike to Jovan to Alex to the BIg Man himself, Chopper, were accommodating and reassuring the entire time. I thank them ALL for helping me out with not one but TWO trades and putting together the vehicle I wanted,
Jessica was great! Very friendly and got us the car we wanted. They gave us a great deal and we love our car! I would highly recommend Jessica and Towbin Fiat.
We were very pleased with our experience buying a new Fiat from Towbin. Overall, we were treated with utmost respect and a great sense of being welcome from the moment we walked in to the showroom until the time that we walked out with keys on our hands. Our great experience is attributed to the courteous and personable dealings of both Jessica, Product Specialist and Jerry, General Sales Mgr. We would highly recommend them and Towbin to anyone who is in the market for a car, especially a cute, little Fiat! We're looking forward to towing our "Little ...
I communicated with Dario via email prior to even walking on the lot. He was very helpful both before I got there and throughout the process of buying the car. The entire staff was friendly and helpful and made the whole experience a lot better than it could have been! I have plenty of prior experiences with car salesmen at dealerships, most of which were not good experiences! The staff, especially Dario, was exceptional and a pleasure to work with at Towbin Fiat of Las Vegas! Wanna buy one of the hottest, sutest new cars out there right now.....?! Go ...
Arrived at Towbin Fiat and immediately Dario came out to greet me. He was really nice. Went for a short test drive. Would have liked to gone for a longer one (i.e. on the highway), but the tank was out of gas. Luckily, I was able to drive a 500 as a rental car a few months before. Afterwards, we started some paperwork. There were a few missed steps and miscommunication between myself, Sales and Finance, so we had to back track a little bit. Overall, the negotiating part of the vehicle was very stressful which would be at any ...
Excellent service. Didn't come down too much on the price, but made up for it with excellent service and attitude. Detailed the car, and I brought it back later to detail it some more. They were always accessible when I had questions, and were very friendly. I would definitely do business with them again.
Best service I have ever had. They were fast friendly and they also great product knowledge. Great customer service and they were not pushy or disrespectful at all.
This has been the best service ever received in Las Vegas~~~Very friendly and not pushy sales people. Was enjoyable. Very informative with knowledge of vehicles.
Dario and the guys took GREAT care of us, we had to unexpectedly get another vehicle and they made it very pleasurable, non-stressful and easy to do. The place was very classy and comfortable, and we felt very welcome there. I would recommend anyone looking for a car go and visit Dario and the people at Fiat! =)
The process of buying my new Fiat Gucci was great. Very relaxed and stress free environment and purchase. Excellent service provided by Dario and follow-up.
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