Customer Testimonials

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DealerRater Jun 20, 2022

Service staff stayed in good communication about my car and professional from start to finish

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DealerRater Jun 15, 2022

I had a great experience! The service representatives were kind and efficient! JC and Angel helped resolve my requests in an easy and professional manner.

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DealerRater Jun 14, 2022

Cheyenne, was very pleasant knowledgeable, and very sweet. I enjoyed working with her. She Offered me the snacks some cold water, and walked me to my car. Cheyenne needs a raise!

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DealerRater Jun 8, 2022

It was easy to make an appointment and the staff was very nice. I loved that they provided a Lyft ride so I could go shopping while I waited

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DealerRater Jun 7, 2022

Very professional and friendly…the service staff Cheyenne Thompson took care of the problem on hand. Will definitely recommend to my friends and family.

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DealerRater Jun 7, 2022

I’ve really been disappointed in the past with this dealership, however, even though they moved to Henderson and it’s really inconvenient (from my location) the service has improved 100%. I am so grateful that Angel was assigned to me he kept me up-to-date and in the loop the entire time they had my car.

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DealerRater Jun 2, 2022

First time at the Auto Mall since Fiat moved it was spacious clean and friendly

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DealerRater Jun 2, 2022

Worth the 600 mile drive every time! This will be the third Alfa I purchase from Towbin with the help of Vanessa Rau. She just makes it so hard to say no and never fails to impress and put the little cherry on top of every deal, every time! If it’s doable, she’ll get it for you. So don’t be afraid to ask!

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DealerRater May 29, 2022

I had a pleasant experience. I was done in less time than expected - professional and courteous service

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DealerRater May 18, 2022

Fast service and friendly customer service, kudos to Kenny. He was friendly, knowledgeable, and patient. Explained everything in detail.

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DealerRater May 16, 2022

Very clean and safe place with a lot of conveniences for customers. The 3D message chair is a great bonus in addition to the coffee machine and unlimited supply of bottle water.

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DealerRater May 15, 2022

Jean Carlos super professional and personalized for ever situation..great assets for company..over all great job to Everyone..

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DealerRater May 9, 2022

I have purchased 3 vehicles from the dealer. I’m happy with the customer service and their staff. Amazing job. Friendly staff. Keep up the good work.

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DealerRater May 5, 2022

Thank you for your great and professional service. Cheyanne was great in the service department

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DealerRater May 4, 2022

Super Service. Very professional. Very pleased with the timing service and excellent work preformed…..Great location!!!

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DealerRater Apr 26, 2022

Cheyenne Thompson was very helpful our car needed a oil change we had a 11:00 appointment we were in and out in a timely manner

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DealerRater Apr 22, 2022

My service man is the best Angel is always helpful and friendly one of the main reasons I alway use fiat service department

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DealerRater Apr 18, 2022

Great service team they took care of my car's needs my car was in excellent hands Thanks

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DealerRater Apr 14, 2022

Great service the guys are always super nice and helpful every time I come in!

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DealerRater Apr 7, 2022

My visit to Towbin FIAT was a great one. I was given great service with a friendly smile. I was also provided with a Lyft service to and from my home which I appreciated. I look forward to future services from this wonderful staff. I would recommend all my family and friends to purchase from Towbin Fiat. Thanks again!

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DealerRater Apr 6, 2022

They did everything by text to save me so much time sitting in the dealer. They worked extra hard to be sure I was able to get the car I wanted. I rate them a 10 star for the friendliness of the sales team and finance department.

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DealerRater Apr 6, 2022

Amazing customer service, fast and precise. Danny was professional, honest and trustworthy, he make me feel like part of the Alfa Romeo Fiat family.

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DealerRater Mar 31, 2022

Great customer service. They get you in and they get you out quickly with zero hastle.

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DealerRater Mar 30, 2022

Very happy with my oil change service My advisor Angel was friendly and professional. Will return again for service…

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DealerRater Mar 26, 2022

Kenneth is Awesome!!! I showed up on time and they were ready for my car.. The car drives great and once again,”Kenneth is Awesome!”

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DealerRater Mar 25, 2022

Quick, easy and receptive staff. Staff was very attentive and kept in constant contact via text/phone.

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DealerRater Mar 21, 2022

Shawn provided the best, far above and beyond customer service. Everyone did a great job!

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DealerRater Mar 20, 2022

Angel Ortega was great! Very courteous and professional. The service here always delivers amazing results. Thank you.

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DealerRater Mar 20, 2022

Great experience Nathan is the best salesman ever to sell cars and Jennifer the best finance manager is the history of cars

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DealerRater Mar 20, 2022

Wonderful service, straightforward and easy to understand what is going on with my car. Angel, the gentleman who helped me, was so patient, great respectful energy and efficient service too. The waiting area is very comfortable and the other guys in the shop working alongside Angel are funny and so pleasant-they (especially this one particularly guy who has an inside-corner desk and is a husky tall guy, very funny) that neighborhood garage feel.

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DealerRater Mar 19, 2022

The service department was very courteous and efficient. My car was well taken care of.

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DealerRater Mar 16, 2022

Very pleased this time. Ken answered all my questions or found some to answer them. I was in and out relatively fast

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DealerRater Mar 15, 2022

Excellent Service Angel was great and very professional! He explained everything that was done to my car.

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DealerRater Mar 10, 2022

Service staff made sure all my requirements were met and made sure the proper service was performed properly

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DealerRater Mar 8, 2022

Brian is very helpful, patience and great salesperson. We really appreciate for his hard work so our son got his very first new lovely vehicle.

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DealerRater Feb 24, 2022

Amazing service at the service department! They always take excellent care of me and provide 5 star service at every step.

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DealerRater Feb 24, 2022

Detailed and honest as well as patient with questions I Asked about my vehicle so great job

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DealerRater Feb 23, 2022

Kenny is excellent to work with. We want him on our Stelvio every time. He’s the best.

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DealerRater Feb 21, 2022

The dealership was very clean and worked efficiently to make sure that my car was taken care of. Everyone was really nice and kind.

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DealerRater Feb 19, 2022

Kenny was thorough and helpful. I know he did his best to get all the work done as described. Good job to him and the maintenance crew.

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DealerRater Feb 14, 2022

Outstanding Customer Service, well informed, great communication, special thank you to both Sean and Angel Ortega in the service department.

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DealerRater Feb 8, 2022

Check in was easy. Service advisor great! Everything went smooth and was very convenient. Check in advisors should be indoors

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DealerRater Feb 2, 2022

Navid, Jennifer and Team are the consummate professionals, no “hemming and hah-ing” just getting the job done! This is the place to go when you’re seriously ready to “BUY”!

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DealerRater Feb 1, 2022

Very good service, efficient and easy to book online. Angel my service guy is great.

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DealerRater Feb 1, 2022

Great service took care even of my tires the waiting was very long as they performed a recall without telling me

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DealerRater Jan 23, 2022

I hate shopping at dealerships that are all about numbers, and are pushy, you either like the car or you don’t, that’s my logic. I was please to had had Vanessa as my sales person, not pushy, showed me the features of the car, this being my first Alfa I had a lot of questions, and was impressed at how knowledgeable and kind she was when answering my questions. Coming from a Tesla (which I am still keeping) to an Alfa is quite a day and night experience, the Alfa is a joy to drive, I wish they ...

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DealerRater Dec 30, 2021

Angel is always so helpful, kind, and able to answer any questions i may have. I wont take my car to be serviced anywhere else but here. Thank you for the great service!

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DealerRater Dec 28, 2021

My first time service is pretty good ! I’m so grateful to Mr. Angel Ortega .

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DealerRater Dec 23, 2021

I love this dealership. My best car buying experience. Just wish they didn't move so far out. Never a problem

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DealerRater Dec 21, 2021

Found my car there and with the help of everyone in sales I got my car, thank you so much!

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DealerRater Dec 21, 2021

Towbin Fiat always gives 100 percent amazing service! I go out of my way to get all my services done at the dealership because of the excellent service they provide. They have massage chairs in the waiting room! Its AWESOME!

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DealerRater Dec 20, 2021

My experience was perfect and everything was made on time. I also appreciate that my representative take time to update me on my car.

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DealerRater Dec 17, 2021

Angel was very polite and helpful. He took care of my car needs and came back to explain a recall that my Fiat has. He’s very professional and deserves to be recognized for his excellent service.

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DealerRater Nov 27, 2021

The staff is very friendly and welcoming as we weren't sure what vehicle best suited our lifestyle and economic concerns. They were very helpful and professional from beginning to end.

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DealerRater Nov 13, 2021

Vanessa is amazing! Very knowledgeable about cars! Would love to work with her again for when my girlfriend is ready to buy a new car

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DealerRater Sep 26, 2021

Worked with Angel. Very good experience. Friendly, courteous and attentive. I also took advantage of a deal on oil changes.

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DealerRater Aug 17, 2021

Best car buying experience of my life. Jeremy and Daniel were awesome! No pressure tactics whatsoever! They seemed as concerned with me getting the deal I wanted as they were with making a sale. I can’t say enough good about the entire experience! And the Alfa Romeo Stelvio I leased is truly one of the best vehicles I have ever driven!

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DealerRater Jun 5, 2021

My name is Rhonda, Vanessa is absolutely wonderful, she really knows everything about her cars 🚘 and she is so pleasant to with with. We tell everyone about her.

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DealerRater May 31, 2021

I was unsure about the Fiat Brand, back in 2017 when I went into the dealership, I had horrible credit and didn’t think I’d be able to get a used car let alone a new car but my sales person Vanessa worked with me and got me into a 500 pop, all my services have been amazing and quick. Fast forward to last week I have better credit but I still didn’t think I would be able to get into a newer car and Vanessa was able to get me into an a brand new 500x, and I love ...

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DealerRater May 28, 2020

Although it took 3 hours to get an oil change and tire rotation I did receive a nice apology for the time delay. They also rotated my tires for free.

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DealerRater Feb 7, 2020

This place is amazing. Unlike the other dealership, my sales agent Jose and the manager Joe was so easy to work with, they made my car shopping experience hassle-free and stress-free. Always there for questions and offer to help. They are genuine and are here to find us the best value.

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DealerRater Feb 15, 2019

I have bought approximately 12 cars in the last 6 years and almost always have to argue and haggle back and forth. Today was different; i went in and always know my nuber where i want a deal to be and it was extremely quick and painless. I hate to feel pressured and when I do, I almost always tell them to get bent and leave. It was a good experience and I actually love driving the little 500 pop.

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DealerRater Sep 29, 2018

If you want to get a fair deal and work with a professionally-run dealership, stop by Towbin FIAT/Alfa Romeo! Everyone from our top-notch product specialist (Vanessa) to the sales manager (Bill) to the financing specialist (Alexa) treated us like real people, not a meal ticket or paycheck. They dealt honestly with us, knew much more than we expected about the product lines, were easy going, not pushy at all and just genuinely honorable people to work with. A lot of what you get from car dealerships these days is ONLY what YOU put into the transaction, but not at ...

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DealerRater Jan 17, 2018

Vanessa, Ozzy, and Christina were great when I went to purchase my new car. I didn't feel pressured or rushed, and the staff was very professional. They made sure that I was happy with everything at the end of the day. I highly recommend this dealership, I love my new car!!!!

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DealerRater Nov 25, 2017

Ozzy angry Greg worked magic. We went in to " look" at a $5000 price car. Walked away with a brand new Fiat. With payments that should have been unrealistic. He pulled off!!! Very impressed! Thank you Ozzy

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DealerRater Sep 30, 2017

My experience at Towbin Alfa / Romeo was amazing. Jason was extremely friendly and walked me through the entire buying process. This store has the best price that I could find. He was very professional and explained everything to me. His staff was also very friendly. I am happy to be part of the Towbin family. And I got to sign my name to the wall and bang the gong. So happy with my experience and I would recommend this dealership to anyone!

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DealerRater Aug 4, 2017

Our sales person, Isaiah Modest was fantastic and helpful. We highly recommend using him if you go to this dealer. He made sure that it was a quick process and made us feel welcomed.

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DealerRater Jul 9, 2017

At the time we purchased our 2016 Fiat 500X, Things could not have gone better. Michael Aguiluz was polite, considerate and very attentive to the things that we had said were important to my wife and me. Michael made us feel comfortable and IMPORTANT. WE left with a RED 2016 Fiat 500X. Just what my wife wanted! Last words after he thanked us, were, "If you guys need anything...anything at all, CALL me FIRST. I mean it". Fast forward 6 months later, service problems. Living in Las Vegas, summer is hot. on a day the temperature reached 116 degrees Check Engine ...

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DealerRater Jun 13, 2017

Gina is great. Very nice, very helpful and we felt she was very honest and up front. She went above and beyond to get my niece the best deal she could on her first new car so that she would be able to afford the payments. My niece loves her new car and we are so happy that she now has a safe and reliable vehicle. Vanessa was great she walked my niece through the whole car buying experience and made sure that she understood everything she was signing and what she was getting. These two ladies will make your ...

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DealerRater Jun 1, 2017

I had a very pleasant experience here buying my Alfa Romeo Giulia. All staff at the dealership were very courteous, attentive, and helpful answering all my questions and getting me on my way quickly with my new car. In particular, sales manager Michael was outstanding and very customer oriented. Even today I can text him with any questions I have and I get an immediate response. Quite a difference from certain German car dealerships once they have your money, believe me!

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DealerRater Aug 14, 2016

Sica Jones is literally the definition of excellent customer service. I have had terrible experiences twice at Fiat, but because Sica is there to handle everything that comes her way in a professional manner I will return always as long as she is there.

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DealerRater Aug 8, 2016

This is the best car buying experience I have ever had. I received an honest price for my trade and the very beast deal for my new 124 Spider. I have purchased from Fiat from Van Nuys in the past and received neither the respect nor honesty that Towbin Fiat gave me.

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DealerRater Jun 29, 2016

A Mocha Easy color fully loaded vehicle with so many buyer benefits most car buyers never experience. A great friendly attentive sales person and the best helpful caring finance manager in the USA. They acted as if they had known me all my life. I was treated like family. Luv how my car handles, a very tight smooth ride. Starts up without me using a key! Get yours today at: Tobin Fiat of Las Vegas or hate yourself later for not buying from them.

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DealerRater Jun 21, 2016

I first went in April to see about purchasing a car I had found on the internet. I was not approved and left without a vehicle that day. Michael told me to stay in touch and that he would help me find a vehicle that would fit my budget (credit challenged) in the near future. In a matter of 2 months, he got me a pre-approval and luckily a better model car than the one I originally came in for!!! He is the best and the dealership is top-notch!!! Very professional without the hassle!!!

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DealerRater Jun 13, 2016

Earlier this month I found myself car shopping. I had a lease that was ending on a car that I barely liked, so it was important to me that I love my next car. I drove by FIAT on a whim and a referral from a coworker. I spotted a light blue FIAT 500 from across the lot, and it was absolutely love at first sight. Michael assisted me with the purchase. He took me on a test drive, helped me set up the beats sound system so that it worked with my phone's bluetooth, and made sure that my ...

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DealerRater Mar 8, 2016

Vanessa was amazing to work with, in fact the whole team really worked hard for us to come to an agreement. At no point did I feel pressured or was made to feel trapped to purchase the car, which I love! It felt like dealing with family instead of a cold and frustraiting transaction. I've never watched a dealership take such pride in their product and their clients. I won't go anywhere else to purchase in the future!

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DealerRater Mar 3, 2016

I'm happy i chose Towbin Fiat. All the staff made us feel appreciated and comfortable. Thanks to Vanessa Rau & Joel Lyons. We came here on a recommendation, George Nesmith, he was right. Say hi to Robert. He sold a Fiat to my daughter!

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DealerRater Mar 2, 2016

I was a first time buyer, so I was a bit nervous, but the staff made me comfortable throught out the process. I love the car I purchased, so it made the experience even better!

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DealerRater Feb 25, 2016

Michael I love how you handle everything from the time I walk thru the doors at the dealer ship very very professional the smile and happiness you put on my face is unspeakably. I whish it was more guys like you. You're one in a million I like to thank you for all you have done.as for the financial staff you ate very very good at your job thank you so very much and over all staff at the dealership they are very professional and each and everyone of you deserve 5 v stars when they say we treat ...

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DealerRater Feb 24, 2016

I had a Fantastic experience with Fiat, my sales person was Sica but everyone was pretty much involved. I hadnt owned a car in over 9 years and was so excited to go shopping for one,I fell in love with the Fiats, noticed one for sale in my favorite color and in low miles. When I went to check it out,I had a bad feeling and decided to wait until later that day. When I went back to this other dealer the car sold, I wanted to purchase that day.... decided to check out Towbin Fiat.. so happy I ...

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DealerRater Feb 21, 2016

Went in for service on my 2013 Pop and ended up trading it in for a 2016 500x! Kyra approached me in the service waiting room and asked if I would be interested in an upgrade and Jerrell (spelling) the manager joined the conversation and said he would make sure I got the best deal. I usually do my research before buying a new car, but didn't have the chance to before this happened. They managed to get me a much lower interest rate on a new loan, even though I owed more than it was worth. I was very excited ...

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DealerRater Feb 17, 2016

Vanessa was great. Made sure we had time to drive our new cars to get a good feel for what we chose. She offered me a great car with lots of features for a great price.

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DealerRater Feb 13, 2016

I shopped around for a couple of different cars (thinking I could not afford FIAT) Once I found a decent used car in the inventory I went to go secure it. Sadly, I was not approved. Sica and Michael did everything they could for me. They tought me a few tips and tricks, and I walked away with a brand new FIAT 500 that I could afford! Trust me I am a nervous wreck when I make a huge decision like this, But these two put me completely at ease. Because it IS about the service here, Not the sale. And ...

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DealerRater Feb 5, 2016

Sales and service department staff here are amazing. My family has purchased a total of 8 cars from this dealership. Sica Jones is very helpful and very respectful as is Julio and the rest of the staff.

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DealerRater Feb 3, 2016

I went in for an oil change on my 2012 fiat pop and walked out with a 2015 Fiat 500L! Kyra approached me in the waiting room and asked if I was interested in trading my car in??? I said no but she presented me with a deal I couldn't refuse. They are a great dealership to deal with they could not do enough for me. Kyra you get a "10" I had no intention of buying a new car anytime in the near future but she changed my mind and I love my new car!!!

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DealerRater Feb 2, 2016

I hate usually anything associated with cars other than the driving experience, so when my lease was up on my fiat I was dreading it. I even talked my mom in to coming with me to ease the pain of going. But when I arrived at Towbin I felt very welcome. I was lucky enough to receive Robert Nichols as a salesman. He was sweet, honest, and EXTREMELY patient. He even took us for frozen yogurt while I was trying to make a decision. I felt like he was only there to help me not for the commission, I got ...

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DealerRater Jan 25, 2016

I was in the market for a used vehicle and called Kyra from Towbin's Internet Sales. She informed me that she had the perfect car for me, and she was absolutely right. Kyra was a no nonsense salesperson and I really appreciated that. She came to my office with the car and it was just what I was looking for. We went back to the dealership and in no time the deal was done and I was on my way. Towbin really knows how to treat it's customers and I will recommend them to all my business associates ...

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DealerRater Jan 19, 2016

I was pre-qualified online before I even went in. I dealt with Edmundo Martinez and he couldn't be more helpful. He went above and beyond to make sure that I was happy with my purchase. I went with an Abarth Cabrio and I love it. Driving to and from work is now fun!

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DealerRater Jan 18, 2016

I bought my first car here back in August of 2015 and I absolutely love my Fiat 500. Robert is the one who helped me through the whole process. Thank you so much!!

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DealerRater Jan 17, 2016

We just passed by with no purpose, just to look-see. We were introduced to Mike Aguiluz and our day started rolling. Mike explained to us and in detail, gave us the pros and cons of the 2 Fiat models that we were interested. We like them both but we got the 2016 Fiat 500X because when we did a test drive, it was smooth, and just wonderful to be in it. Thank you, Mike for your help in getting this slick car. This car will surely stay with us a long time. The price is also affordable.

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